Senior Technical Support Scientist


Job Detail

Location Longford
Salary Negotiable
Role Type Permanent
Contact Katie Kilbane

Senior Technical Support Scientist

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Job ID: JOB-13651

Senior Technical Support Scientist

Ready to join one of the truly great companies in Ireland?  We have a really exciting job opportunity for a Senior Technical Support Scientist based in Longford. Join a super team of people and a company that offers exceptional cultural and rewards their teams hard work.

As the Senior Technical Support Scientist you will provide the necessary technical support to strategic programmes, ensuring plant meets its customer quality, service, regulatory, financial and safety goals.

You will also provide the necessary technical support to the product manufacturing team, ensuring that production targets are attained.



  • Maintain ETMS to do list.
  • Conduct business in a manner that will protect human health, safety and the environment by complying with all applicable EHS laws, as well at the company Global and Technical standards.
  • To assist in product development/improvement projects, in compliance with Q04 series requirements.
  • To ensure the smooth transfer of new products from other sites to the Longford site.
  • To complete and document investigations per site procedures.
  • To design and manage process improvement projects and validations.
  • To work in concert with the manufacturing & quality teams to identify, document, investigate and remedy the cause of product non-conformance in compliance with site CA/PA system requirements.
  • To participate in laboratory maintenance programs, for example instrument maintenance and calibrations, waste disposal and ordering of laboratory reagents.
  • To relate information in the form of presentation to other team members and management.
  • To assist in training team members and technologists as required.
  • To update statistical process control charts and circulate information, highlighting any issues identified.
  • To ensure safety standards are met and safe working practices are adhered to. Suggest where improvements, if any, could be made.
  • To identify and implement cost reductions that do not adversely impact product quality.
  • To bring to the attention of management, areas of risk in the manufacturing, testing and design change process, which might have an adverse effect on product quality and/or safety.
  • To ensure that the plant meets the quality requirements of its customers, internal quality systems, internal & external auditors and other external agencies.
  • To ensure GMP and GLP requirements are maintained.
  • To assist in preparation of the annual departmental budget.
  • To participate in the company Self Assessment procedure per site procedures.
  • To assist in the periodic review of controlled documents per site procedures.


Education & Competencies:

  • Relevant third level qualification in scientific and/or technical field is desired or relevant combination of education and experience
  • Two years’ experience in the development or support of diagnostic assays or Relevant post-graduate qualification.


This experience will ensure awareness and the importance of:

  • following procedures.
  • accurate record keeping.
  • basic problem solving skills.


For further information on this role in Galway please contact Katie Kilbane on +353 86 1283368 or email Check out all our open jobs on our HERO Recruitment website –

Please Note: Under its obligation under the Data Protection legislation, HERO Recruitment will not forward your details to any company without your prior approval.

Data can only be transferred outside of the EEA on the basis of standards contractual clauses, to a country for whom an adequacy decision has been given by the European Commission or where the express permission of the data subject has been given. You have supplied us with your personal data in the process of applying for a position. Our client company may have personnel outside of the EEA who will review you data. We will apply the appropriate criteria in respect of the data transfer depending on the location of those personnel.

Katie Kilbane


Apply Now

Senior Technical Support Scientist

Katie Kilbane

Role Type Permanent
Contact Katie Kilbane
mobile +086 1283368
linkedIn profile click here

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