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Vacancy Details

Engineering & Technical

Service Engineer - Ireland

Contract Type: Permanent
Location: Ireland
Date: 6/11/2018
Job Reference: 94198
Contact Name: Caroline Kingston
Contact Email:

Job Description

Contact: Caroline Kingston
Telephone: 086 8395531

Service Engineer

Our client, a world leading, manufacturer of high quality, high output precision automated assembly lines across many market sectors, and they are looking for a service engineer to join the team to support their equipment primarily in Ireland but also cross Europe as needed.
  • The majority of customers in Ireland are in the medical device and pharmaceutical market segments so experience of working in such environments would be highly advantageous.

Job Functions
  • Install, service and repair automated assembly lines and equipment
  • Providing pre-sales technical assistance and product education to new and existing customers;
  • Working on after-sales support services and providing technical back-up as required;
  • Traveling to Customer-sites to performing installation, service and repair
  • Liaising with other members of the sales team and other technical experts;

Key Skills & Abilities
  • Knowledge of assembly and production processes, manufacturing capabilities and data needed for defining delivery configurations.
  • Knowledge of parts, materials and processes related to electrical, electronic, electro-mechanical and electro-optical components.
  • Knowledge of electrical safety practices
  • Ability to read, understand and interpret engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design). Complete knowledge of technical processes to include safety, and calibration requirements.
  • Knowledge of product maintenance processes, tools, troubleshooting techniques and standards.
  • Knowledge of repair concepts including component repair concepts, composites, procedures, and warranty processes and contractual agreements.
  • Candidate must have ability to travel domestically and internationally for on-site training.
  • Mechanical qualification.
  • 2-5 Years experience within a similar role
  • Experience with Medical Device & pharmaceutical production environments.
  • Understanding and appreciation of cGMP, CFR21Pt 11 and general procedures used in pharmaceutical/medical device manufacture advantageous
  • Verifiable work history and training e.g apprenticeship
  • 90% of work in Ireland with the balance at customers in Europe or in Switzerland
  • Home based
  • 3-6 month training period in Switzerland depending upon experience

For further information on this Service & Support Engineer role please contact Caroline Kingston on 086 8395531 / Check out all our open jobs on our HERO Recruitment website – Please Note: HERO Recruitment will not forward your details to any company without your prior approval

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

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Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
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Hollister ULC, Ballina, Co. Mayo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
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Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources

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Orla Keady-Giblin,
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Ingersoll Rand – Thermo King