Job Detail

Location Galway
Salary Negotiable
Posted
Role Type Permanent
Contact James Corcoran
email engineering@hero.ie

Service Engineer

Job ID: JOB-11819

Our Client, a leader in the manufacturer of machine and cutting tool products for the medical device sector are looking to attract a Service Engineer for their business. This role will be Galway based but will require travel within Europe.

Key Responbilities

  • Providing pre-sales technical assistance and product education to new and existing customers;
  • Working on after-sales support services and providing technical back-up as required;
  • Traveling to Customer-sites to performing machine installation and training, service support
  • Arranging and carrying out product training.
  • Preparing reports for the business office and keeping customer records;
  • Making technical presentations and demonstrating how a product meets client needs;
  • Liaising with other members of the sales team and other technical experts;
  • Assistance in FAT and SAT
  • Willingness to promote the company after sales offerings and solutions
  • Growing the after sales business
  • Processing samples and providing application support
  • Specifying spare parts for quoting

Personal Qualities and Attributes:

  • Confidence and Resilience
  • Ability to working with Others and individually
  • Willingness to learn and grow with the company
  • Positive approach and attitude
  • Reliable attendance
  • Effective Communication
  • Comply with the companies Core Values – Positive, Solutions-Oriented, Willing to go Beyond,  Relentless,  & Value Reputation

KEY SKILLS & ABILITIES

  • Knowledge of assembly and production processes, manufacturing capabilities and data needed for defining delivery configurations.
  • Knowledge of parts, materials and processes related to electrical, electronic, electro-mechanical and electro-optical components.
  • Knowledge of electrical safety practices
  • Ability to read, understand and interpret engineering drawings and specifications (e.g., blueprint/schematic reading, specification, change, design). Complete knowledge of technical processes to include safety, and calibration requirements.
  • Knowledge of product maintenance processes, tools, troubleshooting techniques and standards.
  • Candidate must have ability to travel domestically and internationally to customer sites for installations and on-site training.

REQUIREMENTS

  • 2-5 Years in Technician or Applications Role
  • Familiarity with Medical Device industry, Preferred
  • 3rd Level Qualification in Technical Discipline – Electrical, Mechanical, Design, Preferred
  • Flexibility is essential as this role will require travel within Europe

For further information on this Service Engineering role, please contact James Corcoran on 0860462367 or engineering@hero.ie

Check out all our open jobs on our HERO Recruitment website – https://www.hero.ie/

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James Corcoran

JOB-11819

Service Engineer

James Corcoran

Role Type Permanent
Contact James Corcoran
email engineering@hero.ie
mobile +353 86 046 23 67
linkedIn profile click here

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