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Vacancy Details

Engineering & Technical

Service Technician - Limerick

Contract Type: Permanent
Sector:
Location: Limerick
Date: 2/01/2019
Job Reference: 101417
Contact Name: Caroline Kingston
Contact Email: Caroline@hero.ie

Job Description

Contact: Caroline Kingston
Email: caroline@hero.ie
Telephone: 086 8395531

Service Technician
Our client, a medical device company in Limerick are currently looking to recruit a Service Technician for their site.

Description
As an Instrument Technician, you’ll serve as the technical Subject Matter Expert for the assigned instruments and be accountable for maintaining, servicing and upgrading instruments in our lab in-line with preventative maintenance and service guidelines. You will also be asked to build and maintaining prototypes of instruments in the development phase.
  • Troubleshoot, repair and provide preventative maintenance of instrumentation with minimum direct supervision, as requested, in accordance with current ISO (International Organization for Standardization) and GMP (Good Manufacturing Practices) standards.
  • Perform functional testing activities and analyse results with statistical approach in order to assess product performance and launch appropriate mitigation plans
  • Identify, analyse and communicate on all unexpected results. Participate in solving technical problems.
  • Validate and execute the appropriate test methods to verify product performance.
  • Write and ensure release of all supportive documentation during feasibility and /or design verification activities.
  • Maintain good communications with internal customers to ensure satisfactory service levels.
  • Properly maintain lab stock inventory, test equipment, tools, and technical data.
  • Comprehensive record keeping of all instruments, PM schedules, and repair activity in lab notebooks and online databases.
  • Interface effectively with other departments and managers to resolve problems and issues.
  • Work with R&D Engineers and Lab Technicians to help diagnose problems and prescribe corrective action as necessary.
  • Troubleshooting, including as needed root cause analysis and repairing instruments.
  • Provide input to program managers or engineering leads on repair and troubleshooting requirements for instrument system or subsystem development.
  • As a representative of BD, promote and maintain good stakeholder
  • relations through high standards of personal appearance, ethical behaviour, maturity and good judgment.
  • Potential for optional travel within the EU and United States to customer and clinical trial sites required by the organization.

Knowledge And Skills:
  • Good working knowledge of electronics and electro-mechanical devices.
  • Proficient with standard mechanical and electrical tools including voltmeters and ability to use computer diagnostic tools.
  • Experience with medical devices and equipment or similar is desired
  • Proficient in reading, understanding, and applying assembly drawings, manufacturing and test instructions, and service manuals. Able to follow verbal instruction and actively learn.
  • Knowledge in PC-based equipment and application software/networking/Laboratory Information System (LIS) is a plus.
  • Effective interpersonal skills, communication, customer service, organization/prioritization and administrative skills. Good social skills and the capability to share knowledge
  • Familiarity with Solidworks, or other 3D CAD packages, is desirable
Experience:
  • Educated to NQF level 6 in a technical direction (Mechanical or Electrical or Systems Engineering), you’ll have a proven track record of working with both hardware and software ideally at a medical device company. Preferably you have experience with new product development and project management. Minimum two years’ experience as a service technician or similar

For further information on this Instrument Technician role in Limerick please contact Caroline Kingston on 086 8395531 / caroline@hero.ie

Check out all our open jobs on our HERO Recruitment website – www.hero.ie
Please Note: HERO Recruitment will not forward your details to any company without your prior approval

Clients we are proud to work with

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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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“I have worked with HERO recruitment (formerly HERO recruitment) for a number of years both within my current and previous position. I have always found HERO recruitment excellent to partner with, the consultants know our industry and cultural fit and can therefore successfully source high calibre candidates to match our open vacancies. I find HERO recruitment very professional to deal with and any candidates I interview who are sourced by HERO always have a positive recruitment experience”.

Moira Faherty,
Human Resources Manager
Chanelle Group

“My very first impression was that I was dealing with a recruitment company who were extremely professional, supportive and knowledgeable of the role for which I was applying. Not only were the responsibilities of the role explained to me in great detail, but they also went to great lengths to really understand the depth of my technical, managerial and leadership experience and capabilities. What impressed me the most was their personal touch in building a strong relationship with me as a candidate and in maintaining regular contact with me on the status of the role throughout the application process”.

Adrian Rice,
Engineering Manager 
Boston Scientific

“HERO have been a key strategic recruiting partner to Hollister ULC over many years. During our continued growth and expansion at our facility in Ballina, Hero have worked closely with us to really understand our recruiting needs, the calibre of talent we are looking for, and the fit for our Hollister culture. HERO have successfully sourced and placed candidates for us into Research and Development, Project / Process Engineering, Supply Chain and key Management roles.  They have a very experienced and professional team, and bring an excellent regional, national and international perspective”. 

Tom Horkan,
Asst. HR Manger
Hollister ULC, Ballina, Co. Mayo

"From the first prompt call-back to the ultimate congratulatory call to inform me of a job offer, Karl was an absolute professional; sound advice, solid research and knowledge of companies, unwavering persistence and friendly encouragement. West is best, so for anyone looking for a technical role, talk to Karl"

Fiachra Collins
Computer Vision Algorithm Team Manager
Valeo

“HERO Recruitment continues to be a valued partner in supplying high calibre candidates to all three Boston Scientific sites in Ireland. In particular they have been successful in delivering on specific roles for key project scale-ups. HERO has also provided on-site recruitment presence during increased activity when required and consistently operate in a highly professional and competent manner”.   

Lorraine McDonnell,
Senior Talent Acquisition Specialist
Boston Scientific 

“HERO Recruitment were instrumental in sourcing and delivering key talent to the organisation and enabled us to meet our key deliverables within our start-up phase. They thoroughly understood our culture and constantly over delivered on our expectations. Our partnership with HERO Recruitment has without a doubt been  a professional and collaborative one. HERO exceed themselves in all aspects of recruitment and are an absolute pleasure to work with”.

Christine Power,
VP of Human Resources
Pivot

“HERO recruitment is an extension to our talent acquisition team. From hiring strategy meeting to the induction of the right talent, the HERO recruitment team provide an exemplary service. They are knowledgeable about our business needs, responsive and thorough. A true talent acquisition partner”. 


Orla Keady-Giblin,
Human Resources Manager
Ingersoll Rand – Thermo King
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Clients we are proud to work with

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