Technical Writer

HERO

Job Detail

Location Limerick
Salary Negotiable
Posted
Role Type Fixed Term Contract
Contact Emma Griffin
email quality@hero.ie

Technical Writer

Apply Now

Job ID: JOB-12845
Technical Writer

Location: Limerick

Hybrid 

12 Month FTC 

Job Description

Our Research and Development (R&D) Centre of Excellence in Limerick provides cutting edge technology and a creative environment to be inspired to tap into your inner genius. We are looking for amazing, passionate and dedicated people like you, where you will be at the forefront of creating and developing specialised devices, software solutions and systems to help others. You are the one who can make the difference. Join us and be a crucial part of advancing the world of health!

Our vision for MMS (Medication Management Solutions) at BD With our technical capabilities, the Medication Management Solutions (MMS) team are able to manage multiple systems and our operational capabilities enable us to have medications available when and where needed, reducing inefficiency and waste for nursing and pharmacy teams.

About the role As part of the Technical Publication function, you will work as a Technical Writer who develops, writes, edits, and maintains technical documentation. In addition, you are going to work on Labelling Artwork graphics for the Infusion hardware and packaging we support.

Main responsibilities will include:

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  • Produces and maintains product documentation including but not limited to User Guides, Quick Reference Guides, On-line Help, Install and Support, Field Service, Reports Booklet, Labelling Artworks, and any other product-specific documents.
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  • Ensures timely completion of quality documentation for all products.
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  • Analyzes products to determine user information needs.
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  • Researches, writes, edits, compiles, revises, and reviews end-user documentation.
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  • Creates effective graphics, flow charts, and diagrams for inclusion in documentation, as well as labelling artworks for the medical devices we support.
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  • Interacts and collaborates effectively with internal and external team members to assure needs of the company are met.
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  • Adhere to the Technical Publications Policies and Procedures
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About you

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  • Bachelor’s degree (B.S.) in related field or equivalent combination of education and experience.
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  • 3 years technical writing or related experience
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  • Ideally experience with InDesign/Adobe FrameMaker.
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  • Adobe Product Suite: FrameMaker, Photoshop, InDesign, Illustrator MadCap Flare or other XML Authoring tools
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  • Screen capture tools such as Snagit.
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  • Experience with Microsoft Office tools.
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  • Demonstrated ability to communicate effectively and clearly in writing.
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  • Commitment to excellence and high standards.
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  • Excellent written and oral communication skills.
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  • Excellent grammatical and spelling skills.
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  • Strong organizational, problem-solving, and analytical skills.
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  • Demonstrated ability to plan and coordinate projects.
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  • Ability to work on complex projects with general direction and minimal guidance.
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  • Ability to work independently and as a member of various teams and committees.
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  • Proven track record to balance multiple projects and meet deadlines.
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  • Creative, flexible, and innovative team player.
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  • Ability to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
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  • Ability to coordinate multiple tasks simultaneously.
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  • Ability to collect, interpret, and/or analyze complex data and information.
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Desirable Skillset:

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  • Patient-oriented achievers. R&D Technical Writers with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
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  • Charismatic networkers. Relationship-savvy writers who intentionally make connections with both internal partners and external contacts.
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  • Challengers & Influencers. Writers who constantly challenge themselves and each other to achieve more & to win the right way.
  •  
  • Teammates. Partners who listen to ideas, share thoughts and work together to move the business forward.
  •  

Emma Griffin

JOB-12845

Apply Now

Technical Writer

Emma Griffin

Role Type Fixed Term Contract
Contact Emma Griffin
email quality@hero.ie
mobile +353 86 033 43 25
linkedIn profile click here

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