Head of Operations | Global Medical Device Company, Ireland
Retained search · Longlist: 3 weeks · Appointed: 9 weeks
The brief
A global medical device manufacturer needed a Head of Operations for a strategically important role, leading operations at its Irish site.
The challenge
Senior operations leaders who combine operational excellence, people leadership and global influence are in short supply. The best of them are rarely looking.
Our approach
We mapped the market thoroughly and approached passive candidates directly. We took time to understand the culture and what success would look like at 12 months and beyond. Throughout the process, we kept the client fully informed with honest feedback on the market and on each candidate.
The outcome
The longlist was delivered in three weeks, and the Head of Operations was appointed at week 9. Seven months on, they are well established in the role and making a strong impact.
For the leaders we spoke to
Most of the people we approached weren’t actively looking. We gave each of them a clear picture of the role, the culture and what success would look like. That let them judge the move on substance, not a job title, and say no without awkwardness if the timing wasn’t right.
“Working with HERO ONE felt like a genuine partnership from a Talent Acquisition perspective. The team was able to engage strong candidates who weren’t actively looking for a move, and our leadership team was very impressed with the calibre of the shortlist. Seven months on, our Head of Operations is well established in the role and making a strong impact.”
— Talent Acquisition Partner, Global Medical Device Company